Organizational Behavior (SHAD 1043)

Topic 4: Emotions and Moods

After studying this topic, we know that

* Differentiate between emotions and moods.

* The sources of emotions and moods.

* The impact emotional labor has on employees.

* The strategies for emotion regulation.

* The concepts about emotions and moods to specific OB issues

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Topic 4: Emotions and Moods

After studying this topic, we can recognize that emotions are a natural part of the workplace and good management does not mean creating an emotion-free environment. Next, we can learn to foster effective decision making, creativity, and motivation in employees, look to model positive emotions and moods as much as is authentically possible. Besides we can learn how to provide positive feedback to increase the positivity of employees. 

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