Topic 3: Attitudes and Job Satisfaction

Organizational Behavior (SHAD 1043)

by LIM HUI YING

In this topic, we can know that:

* The attitudes that people hold determine what they do.

* Festinger: cases of attitude following behavior illustrate the effects of cognitive dissonance.

* Cognitive dissonance is any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes.

* Research has generally concluded that people seek consistency among their attitudes and between their attitudes and their behavior.

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Topic 3: Attitudes and Job Satisfaction

Posted on 27 April 2018, 11:45 AM

After studying this topic, we can learn how to measure employee job attitudes objectively and at regular intervals in order to determine how employees are reacting to their work. Next, we can learn how to raise employee satisfaction, evaluate the fit between the employee’s work interests and the intrinsic parts of his job to create work that is challenging and interesting to the individual.

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