Organizational Behavior (SHAD 1043)

Topic 1: What is Organizational Behavior?

In this topic, we found out that:

* Interpersonal skills are important because ‘Good places to work’ have better financial performance.

* Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. *

* There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover.

* It fosters social responsibility awareness.

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Topic 1 : What is Organisation Behavior?

After studying this topic, we can improve our technical skills and conceptual skills through training and staying current with OB trends like “big data”. Besides, OB can improve our employees’ work quality and productivity by showing on how to empower our employees, design and implement change programs, improve customer service, and help our employees balance work life conflicts.

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