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-------------------------------------SCSP 1513 - Technology and Information Systems
INDUSTRIAL VISIT 1:
CICT UTM
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GROUP NAME: PONY.T (GROUP 10)
NAME:PANG WEN JIE (A18CS0232)
OMAR OTHMAN ALKHAIR ALGIDI (A18CS0319)
YEW WAN QI (A18CS0279)
NURATIFAH BINTI ZAILANI
TALAL OTHMAN HASAN AL-AHDAL (A18CS0330)
SEMESTER/YEAR: SEM 1 2018/2019
SECTION: 06
LECTURER: NOR BAHIAH HJ AHMAD
Executive summary
CICT is an extremely important group in UTM. It is responsible for several services related to computers, softwares, and the internet. This report will describe the group’s achievements, structure, important figures, services, and products. The report will discuss the types of products that the CICT offers, the sources of these products, and the CICT’s responsibility of distributing and protecting these products throughout UTM. It will list the awards that CICT has earned for UTM. It will also discuss the types of services that CICT provides: free internet, free products, device repair, student labs, and websites.
Introduction
Have you heard about the system that UTM uses? The system might seem simple, but it covers an extremely huge range of services. “How is this system even managed?”, some people wonder. UTM runs on a technologically advanced system that is supplied by a group known as CICT. The system’s services provide perfect support for the university, and the CICT provides all the support that the system and its users need.
CICT SERVICES
CICT provides the students with many of it’s services. It’s a crucial part on making sure that their students are provided with a healthy studying environment.
One of their services that they offer is the internet. They make sure that their students must at least have an internet connection. Internet is very important especially for college students. That’s whyit’s so important to provide internet connections.
They also provide software that students will need in their studying adventure. They have a page that contains the list of software that students can choose from. They also provide anti viruses with their software list to make sure that their students’ cyper life is much safer.
They also provide a student lab in their building that contains 100 PC so that students can use them if they wanted to.
CICT also provides a website called MYUTM that tracks students marks, homework, etc. Also you can find a tab called E-learning in MYUTM. Students can find the slides that each lecturer used during their class to make it easier for student who came late or miss something during the lecture or just for revising purposes. Either way, it’s a great idea.
They also have an activity page that shows you the latest activities that you can join to, they also promote these activities by showing them as an advertisement when you enter MYUTM homepage so students can have an idea about the activities that are available.
CICT have a support team that can assist you whenever you have a problem with you account. So students don’t need to worry if they had problems with their accounts.
Organization Structure of CICT
From Organization Structure of CICT, we know that the Director of CICT is PM Dr.Mohd Shahizan Othman. There have four deputy director in CICT--Deputy Director ADM, Deputy Director SM, Deputy Director CICT KL and Deputy Director IOM. Dr.Mohd Murtadha Mohammad’s position is deputy director ADM, Samsudin Nyat’s position is deputy director SM, Dr.Syed Norris Hikmi Syed Abdullah’s position is deputy director IOM and Nik Kamal Izuddin Nik Ibrahim’s position is ddeputy director CICT KL. Beside that, CICT have Senior Assistant Registrar and Project Management. The position of Sabrena Omar and Zaiton Salimon are respectively to senior assistant registrar and project management. Roslai Paimin’s position is CTO(Chief Technology Officer) and Jaffar Sidek Haron’s position is CCO (Chief Channel Officer ). Besides, organization structure of CICT have Application Development Management(CICT Johor and CICT Kuala Lumpur), Corporate Management, Strategic Management, Infrastructure and Operation Management. Different parts of the management take part in the important role to manage the CICT. In addition, CICT have IT Senior Fellow, IT Academic Fellow and IT Manager.
ACHIEVEMENT
CICT UTM have received a lot of award in the last year, 2017. They have participated in the event that contributes to the university to show that they have what others does not have. In addition, UTM is one of the 59 from 416 agencies who had managed to get the SAGA certification other than USM, UPSI, UMP, UPNM, UNISZA, UTHM and UPM.
In 2017, CICT UTM had been received the SAGA (Standard Accounting System for Government Agencies) Award which was delivered by the Accountant General of Malaysia on 22 November 2017.
Next, CICT has managed to get the title of Pioneer PTJ & Perdana Aerobics as they were being the most active PTJ Semi Froyal Perdana Siri 2/2017 for the Arcturus Zone which was held on 7 February 2017, at Azman Hashim Stadium, UTM Johor Bahru.
Informative system in CICT
Universiti Teknologi Malaysia encourage all students to use licenced software. CICT is responsible to control software centre in UTM. As a licenced software service centre, CICT prepares the rules and regulations that have to be followed when using the services. CICT UTM is also responsible to control the microsoft website for the users in UTM. Microsoft softwares that are free of charge are provided by Ministry of Education to the staff and the students. The softwares can be obtained at Microsoft DreamSpark website where all of the information can be access via staff email (gmail.com) or students e-mail (mail.live.utm.my).
The softwares that are provided in CICIT UTM include: Software License by UTM (includes Ansys, Endnote, Mathematica, Matlab, Microsoft office (mac only), Nvivo, Simul8, Spss Amos, Spss Moduler (windows only) and Spss Statistic), Microsoft Office 365 (Microsoft Words, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote and Microsoft Outlook), Autodesk (American multinational software corporation that makes software for the architecture, engineering, construction, manufacturing, media, and entertainment industries) and High Performance Computing (HPC which offers SUN Oracle Cluster, SUN Cluster, IBM Cluster).
Besides , ICT security provides and manages ICT security using Next Generation Firewall with reducing complexity and lowering the total cost of ownership. To optimize the functionality and efficiency, it implements High Availability concept with active-active balancing. ICT Security in CICT UTM includes the key features as following; Firewall Policy, URL Filtering, Application Control and Intruder Prevention System.
UTM Hosting services such as web hosting, server hosting and colocation server hosting are provided by CICT for conference, association or club activities, special events and more. This can be useful to UTM community and external customer. Maximum customization and configuration of servers and applications can be made for customer which is provided by CICT.
Reflection
Each and every member of our group dreams about being successful in the future. We all want to work for renowned companies and earn good amounts of money. This visit has taught us that skills related to the internet and computers are extremely essential and will, therefore, be in high demand in the future. This leads us to the conclusion that we need to acquire skills related to these fields. We will adjust our plans and try to learn as many skills as possible. We hope that, by the time we finish our studies, we will have a vast set of skills related to fields with high demand and will be able to easily find good jobs.
References