CHAPTER 2: Attitudes and Job Satisfaction

ATTITUDES

• A predisposition or a tendency to respond positively or negatively towards a certain idea, object, person, or situation.
• Attitude influences an individual's choice of action, and responses to challenges, incentives, and rewards (together called stimuli).

JOB SATISFACTION

•  a measure of workers' contentedness with their job, whether or not they like the job or individual aspects or facets of jobs, such as nature of work or supervision.