Digital Thinking Report

Group Members

1. Amirul Shafiq Bin Amirrullah (A20EC0013)

2. Natasya Nadhira Binti Ahmad Nazrain (A20EC0103)

3. Hafiz Surya Nugraha (A20EC0304)

Introduction

Design thinking is an innovative method and approach that is mainly used in creative problem-solving for various types of skills. Basically, design thinking is a user-specified approach to innovation that is popped out by the designer’s mind set and ideas to integrate and adapt that depends on the needs of people. This method has been used by various companies in order to satisfy the needs of its customers or users in many types of backgrounds such as in technology, banking, business and in education as well.

Our group believes that creativity and productivity should never be only kept to ourselves. It has to be lured, spread ideas of creativity and innovations to help the needs of others. Think “outside the box”. By applying the Design Thinking approach, it is easier for us to convey information, deliver as well as brainstorming new ideas and be adaptable of the user’s needs, all in one table. After all, it is cognitive and practical processes by which design concepts of communications, machines and products.

There are 5 fundamental phases of Design Thinking, which are empathize, define, ideate, prototype and test. Design Thinking phases are non-linear, as it can be worked on simultaneously. It is important to do each phase as it can tackle unknown problems by focusing on what is most important for users. The team can do a brainstorming session to generate impactful solutions. That is why design thinking is essential for creative problem solving, and it is for everybody, not just designers and business organization.

Reflection

Our goals and dreams for this course is to provide extra security and privacy for people as people need to always beware that they could never share their personal information towards other people that they barely know. We constructed this prototype so that people will be notified on how many security improvements can be done by constructing the prototype. Our group believes that people’s life will be much more convenient and safe as we added some minor security improvement on our prototype

Detailed steps in Design Thinking

2.1 Phase 1: Empathize

In this phase, it is important for us to understand what is the problem from the users. So, we asked them some questions related to our topic, hoping that we would get to meet the demands of the users. We have to gain insights of the users and their needs by doing surveys and interviews. By their responses towards our survey, it could help us in defining the issues before creating a solution.

2.2 Phase 2: Define Problem

After gaining some responses from the users, we can analyze what is the core problem that users mainly experience. And from there, we managed to study what were the demands of the users and what were the outcomes. By defining problems properly it will make them easier to solve, which means saving time, money and resources.

2.3 Phase 3: Ideate

We were brainstorming our ideas on online meetings using social messaging apps such as Whatsapp and Google Meet. Things were a bit tough as we cannot arrange the meeting physically by ourselves because of current issues regarding Covid-19 in our country that requires people to stay at home. However, we divided our tasks among our group members equally, so we managed to do our tasks efficiently with proper timing to get it done.

2.4 Phase 4: Prototype

This phase plays a crucial role as we have to build a prototype by finding the proper materials to visualize our ideas. We built this prototype and see how we can solve the user's problems based on our ideas. This method saves our time and cost to illustrate our ideas and find the solution. The outcome of the prototype is that we were hoping to determine whether or not the prototype had solved the user's problems.

2.5 Phase 5: Testing

As we had successfully built our prototype, we decided to share our prototype to a certain number of users. We explained the extra security features applied on our prototype and asked a few questions regarding our prototype and we were expecting feedback from them. We were happy that all users reviewed that our prototype had explained all of the security holes and the solutions to fix them.