Reflection ( ISO )
After i joining the ISO course , i understand more about ISO and also ISO 9001:2015. We have to always improve our selves or our organization .The social life or the relationship between the employee has to be good so that we can have a happy team working . Quality management is very importance. For a company or an organization , we should focus on what is the needs and expectation of customer so that the services or product offered able to fulfill their needs and bring profits. We also need to have plan so that we have goals and we are motivated and will not feel astray from our track.When the company or organization get certified by the ISO , the customer will have more confidence on them and it is very beneficial for them as the customer may choose them instead of others when they want to have certain services or products.