Reflection

My position in this program is as a secretary. It is my first time being a secretary to the program so I don’t really know what kind of specific work that should I do and how I should do it in the right way. But with the help of other people and also the director for this program, I manage to do the work properly. The skill that I learn from this program and by being a secretary is the writing skills. As we all know, the secretary work involves a lot with the writing like for example, writing invitation letter, fund letter and so on. So actually, this give me experience on how I should write the formal letter in the correct format and sentences. Before this, I know how to write a formal letter but in this program, I can apply that knowledge and improve from it. Second, the skills that I learn from this program is communication skills. I manage to learn about how we should address people properly especially when we are using email or when we are sending some message to them. I always worried about my way to approach people because I think sometime I don’t use formality and I afraid if the other party think that I am rude and so on, but now I learn how to communicate in a good way. Now, I’m still learning this skills but I hope that maybe my communication can be improved more after this.