English for professional purposes

The amount of things we have learned in this class is immense to briefly summarize what we learned in class, we would have to claim that we learned how to learn. we have a better understanding of how various ways of taking information can lead to various versions of understanding. For example, we believe that the third weekly comment enables the student to look at both sides of arguments and form opinions from incorporating his or her general knowledge and personal values to new information that was retained recently. We look at our formed ideas from the past once in a while, we realize about two things. Sometimes, we have new knowledge that we want to incorporate into our past ideas by editing our previous papers. At other times, we realize that we have new ideas that contradict the previous ones and we chose to edit our paper and save it as another copy. When this happens, we enjoy looking at both drafts and comparing and contrasting two beliefs that both came from our heads. Reflections are useful because not only does it create a stronger understanding but it also creates different dimensions or views of beliefs. We also want to thank this class since we learned what type of learner we are. We gained a lot of self-confidence to speak what thoughts do we have in our minds. EAPP helps us in so many ways such as both written and oral communication. English for professional purposes helps us to understand more about various languages and their importance on every people in the particular society. After watching a youtube video, we realized that we enjoy retaining information from viewing videos. Besides a video, we also enjoy learning from diagrams and charts to analyze information on various topics.

Storyboard

Video resume

Complaint

(OPENING STATEMENT)

I am writing with regard to the purchased 20 monitors and 10 servers ordered from your company.

(SUPPORTING DETAILS)

Unfortunately, the stipulated agreement stated that the delivery would be made by 10th of November, and yet, the actual delivery was made on 13th December.

(SUPPORTING DETAILS – CHANGE OF TOPIC 1)

I would also like to talk about the action that has not been taken by Delta Computers. I notified Delta associate regarding the received products , my staff found that two monitors were defective.

(SUPPORTING DETAILS – CHANGE OF TOPIC 2)

Regarding the price, there was a typo in the pricing column of the invoice. I contacted a different Delta associate regarding this matter, only to find out there were no record of my purchase.

This highly unprofessional behavior is not what my company nor I had expected from such a reputed company like Delta. As a matter of urgency, please send us replacement for the two defective monitors as well as a newly printed invoice.

This sort of behavior is not reflective of Delta's advertised policies and I trust that you will respond to this complaint in kind. Or I will start to enlist the help of my local consumer protection agencies and Business bureau by the end of this week.

(SIGN OFF)