Organizational Behavior (SHAD 1043)

OB Chapter 3- Attitudes and Job Satisfaction

From this topic, we can know that:

-The attitudes that people hold determine what they do.

-Festinger: cases of attitude following behavior illustrate the effects of cognitive dissonance.

-Cognitive dissonance is any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes.

 

What is attitudes?

Attitudes are evaluative statements—either favorable or unfavorable—about objects, people, or events; They reflect how we feel about something.

three components of an attitude

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Major Job Attitudes:

  1. Job Satisfaction
  2. Job Involvement
  3. Organizational Commitment
  4. Perceived Organizational Support (POS)
  5. Employee Engagement

What is Job Satisfaction?

Job Satisfaction: A positive feeling about a job resulting from an evaluation of its characteristics.

Causes of Job Satisfaction:

  1. Job conditions
  2. Personality
  3. Corporate Social Responsibility (CSR)

Outcomes of Job Satisfaction:

  1. Job Performance
  2. OCB
  3. Customer Satisfaction
  4. Life Satisfaction

job satisfaction

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What is job satisfaction?

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Reflection- OB Chapter 3- Attitudes and Job Satisfaction

From this chapter, i learnt how attitude and job satisfaction will influenced organization. I know about three components of an attitude, major job attitudes, job satisfaction and it main causes of job satisfaction. 

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