Forums | GRADUATE SUCCESS ATTRIBUTES UHMT1012 SEM 2 SESION 2020/2021

04 May 2021, 2:56 PM

NAME:  FAUZAN NUR SYAHALAM PUTRA

1. MATRIC: A20EM0407

SECTION: 13

A) Explain the 4 types of communication techniques?

1. VERBAL COMMUNICATION

Definition:

• Words used in a conversation, categorized into Oral Communication and Written Communication.

Tips of Effective Communication :

• Use a strong, confident speaking voice.
• Use active listening.
• Avoid filler words.
• Avoid teen slang.

     2. WRITTEN COMMUNICATION

Definition:

•  Written Communication skills are those necessary to get our point across in writing.
• Written Communication relies on grammar, punctuation, and word choice. Developing written communication skills requires practice and fine attention to detail

Tips of Effective Communication :

• Clarity: Writing in simple language and sticking to concrete, specific information.
• Concise: Include only the details that are necessary to communicate your point.
• Tone: One of professionalism blended with varying degrees of formality and friendliness.
• Active Voice.
• Grammar and Punctuation.

    3. NON VERBAL COMMUNICATION

Definition:

• Transfer the information through the use of body language, including eye contact, facial expressions, gestures, tone and pitch of voice, body movement, posture, and space.

Tips for Effective Communication :

• Maintain eye contact
• Use facial expressions
• Be aware of tones and sounds
• Mind posture
• Be considerate of personal space.

     4. VISUAL COMMUNICATION

Definition:

• The act of using visuals as an aid during presentations to enhance the context of verbal and/or written communication.

Tips for Effective Communication :

•  Ask others for permission to include visuals.

• Consider the audience.
• Use only if add value
• Make the visuals clear and easy to understand.

    5. INTERPERSONAL COMMUNICATION

Definition:

• Process of exchanging information, ideas, and feelings between two or more people through verbal and non-verbal methods.

Tips for Effective Communication :

• Pay attention.
• Use body language to show that you are listening and you are interested.
• Clarify understanding.
• Don’t interrupt or redirect the conversation.
• Give appropriate responses that are honest but polite.                                                                                                       

B) How can you be a good communicator?

• Use action verbs and confident language
• Pay attention to details
• We should be receiving, understanding, and conveying to others
• Maintain eye contact
• Make the visuals clear and easy to understand.
• Be prepared and know you are talking about
• Be relax and speaks clearly into the direct manner

C) What are the barriers to be a good communicator?

• Physical barriers
• Perceptual barriers
• Emotional barriers
• Cultural barriers
• Language barriers
• Gender barriers
• Religious barriers