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Effective Communicator - Communication Skills /
“Effective Communicator - Communication Skills”

CHIA JEE LIANG's profile picture
CHIA JEE LIANG
Posts: 3

04 May 2021, 1:45 PM

        1. Explain the 4 types of communication techniques? 

i. Verbal communication:

Definition - words used in a conversation, categorized into oral communication and written communication.

Tips -   

  • Use strong, confident speaking voice
  • Use active listening
  • Avoid filler words
  • Avoid teen slangs

ii. Written communication:

Definition:

  • written communication skills are those necessary to get our point across in writing.
  • Written communication relies on grammar punctuation and word choice. Developing written communication skills requires practice and fine attention to detail.

Tips –

1. Clarity: writing in simple language and sticking to concrete, specific information

2. Concise: include only the details that are necessary to communicate your point.

3. Tone: one of professionalism blended with varying degrees of formality and friendliness.

4. Active voice

5. Grammar and Punctuation

iii. Non-verbal communication:

Definition – Transfer of information through the use of body language, including

  • Eye contact
  • Facial expressions
  • Gestures
  • Tone an pitch of voice
  • Body movement an posture
  • Space

Tips – 1. Maintain eye contact

  1. Use facial expressions
  2. Be aware of tones and sounds
  3. Mind posture
  4. Be considerate of personal space

iv. Visual communication:

Definition – the act of using visuals as aid during presentations to enhance context of verbal and written communication

Tips -

  • Ask others for permission to include visuals
  • Consider the audience
  • Use only if add value
  • Make the visuals clear and easy to understand

 

  1. How you can be a good communicator?

An effective communicator conveys their message thoroughly and is receptive and responsive to other’s input. A good communicator also speaks in a clear, direct manner, using easily understood language.

  1. What are the barriers to be a good communicator?
  • Physical barriers
  • Perceptual barriers
  • Emotional barriers
  • Cultural barriers
  • Language barriers
  • Gender barriers
  • Religious barriers
  • Interpersonal barriers
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