Captain Cyrano Latiff is one of the three pilots in the cockpit of SQ006, Boeing 747-400 jet that crashed on a fateful rainy at Taipei, Taiwan on 31 October 2000. On 31 October 2000, the accident involves flight SQ006 from Singapore Changi Airport to Los Angeles International Airport via Taiwan. It happened at Taipei, Taiwan. When the flight was about to take-off from runway 05L, it accidentally entered another runway (05R) which was under construction, during a typhoon. The aircraft crashed into construction equipment on the runway. Stages of crisis management based on cases, stages one pre-crisis – detection and prevention. Stages two, crisis response - containment. Stages three, post-crisis – recovery and learning. In this case, begin with noting the warning sign of the crisis but this case is unique because it is almost consist of zero-symptoms. Step in a crisis situation is to take charge and not worry about apportioning blame. The SIA was well prepared for an unwanted event or crisis. After the news of the SIA crash reached the CEO he rushed to Taipei where he was in a meeting to supervise the crisis plan and became the spokesperson to correct any wrong information released by the press. Next, helped survivors and relative by giving medical cares and etc. Responsive by flying trauma counsellors to assist survivors. Lastly, install a better system on their aircraft to help pilot identify runways. From Captain Cyrano's talks, aftermath continuum and milestones. Two years from crash point he need to go an accident investigation and job termination. Then, five years from crash point, first live public address @FAF Symposium in USA and ICAO Cabin Safety Symposium in Bangkok. Next, ten years from crash point, he worked at Singapore Aviation Academy at Temasek Aviation Academy. Twelve years aftermath continuum and milestones, he became a pilot again with Air Asia and worked at Terbang & Teroka also Asia Aeronautical Training Academy until today.
