Cutting Off
- Leader’s stopping a member from talking.
- Mencelah
- Blocking
Tujuan:
- Beri peluang kepada member lain untuk bercakap (sorang member ni di conquer, so leader cutting off)
- to move the group in a better direction (cerita benda lain)
- to protect other member lain from (negative comment, attacking)
Leader mesti ada willingness and abilities untuk cutting off bila ada member conquer
2 situasi bila leader hendak menggunakan “cutting off” dalam group
- When a member has the floor but is either rambling, storytelling, or avoiding going deep.
- When a member is saying something inappropriate.
Important points regarding cutting off
- Timing
- (leader perlu stopkan ahli sebelum di berleter panjang, hujah yang panjang, memberi nasihat yang tidak membantu)
- Use of voice
- (The goal is not to criticize/menghina, tapi untuk stopkan sesuatu yang tidak membantu (mungkin apa yang kita nak cakap tu betul, Cuma intonasi kena sesuai)
- Clarifying
- (sangat penting untuk memberitahu pada first session dalam sesi (peranan leader yang boleh memberhentikan segala percakapan yang tidak sesuai atau terlalu panjang)
- Bila dalam sesi, kita memberhentikan ucapan member
- Kena explain kepada member kenapa leader memberhentikan ucapan.
- Nonverbal Signals
- Cop
- High 5
- The leader’s avoiding eye contact (Let member know that he want the member to stop)
- Slight gesture
- Cutting off a member who has the focus of the group
- Cut and stay with the person
1) Tanya soalan - (Macam mana group tolong awak dengan ni? Kalau diberi 5 minit untuk bincang perkara ini, what would be helpful?
- Have the person do some focused activity (perhaps with chairs, drama, or some experiential activity).
- Some member actually can benefit more by listening to themselves being discussed than by talking
- With experience, leaders develop a number of ways to interrupt and stay focused on a member who is rambling or making non-productive comment
2) Cut and stay with the topic
3) Cut and Leave the person and the topic (Tepu)
Other:
1) When a member’s comment conflict with the group’s purpose.
2) When a member is saying something hurtful.
3) When a member is saying something inaccurate
4) When the leader wants to shift the focus
5) When it is near the end of the session
6) When members are arguing
7) When members are rescuing other members (Member lain menyokong perkara negative yang member lain buat, so, leader avoid eye contact orang yang bagi idea tu then terus ke positif)