Title: Technology Information System & 4.0th Industrial Revolution
Panel: Mr. Nazri Edham (TM)
TM's efforts to support 4IR:
- Data centres
- Important to bring back information from data centres back to Malaysian - Cloud Services
- Internet of Things
4IR on managing Logistic Performance & Efficiency :
- Real-time tracking
- Vehicle info
- Trips
- Optimized resource
- Fast delivery
- Time saving
4IR on Business :
- Market Coverage Analysis by Product Segments can be done
- Suggestion on New Potential Areas to Increase Sales Volume
- Product Distribution Analysis can be done
Outcomes of Digitalization of Services :
- Innovative business model
- Differentiated value proposition to beat competitor
- Enhances customer experience
- Operationally efficient